The final crediting time depends on your bank’s processing speed and policy. The bank may take up to 30 business days to complete the transfer.
In this case, we will issue a refund minus shipping costs (both to the buyer and return shipping). The money will be transferred within 10 business days after we receive the returned item. Refunds are made to the bank account or card used for the original payment.
You’ll also need to include the sales receipt, your passport details, and your bank details for the refund.
have not been used (there must be no signs of wear or improper storage: stains, snags, damage to garment elements such as zippers, seams, decorative details, etc.).
fully retain their original condition (all sewn‑in / attached labels, tags, stickers, etc. must be present);
We accept returns of items that:
According to clause 4 of article 26.1 “Distance selling of goods” of the Consumer Rights Protection Law, you have the right to cancel your order at any time before receiving the goods, and within seven days after receiving them.